Privacy Policy

NBE Coaching & Consulting Co. (“we,” “our,” or “us”), which operates The Family Made Mom as part of our services and outreach, is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, programs, or services.

Information We Collect

We collect personal and non-personal information through the following means:

Information You Provide: When you complete a form, register, make a purchase, or communicate with us, we collect your name, email address, mailing address, phone number, password, payment information (including credit card details), comments, reviews, and other submitted data.
Automatic Collection: We also collect technical information such as your IP address, browser type, device details, session duration, page views, page response times, and navigation patterns on our website.

How We Use Your Information

We collect and process your data to:

Deliver and manage our services, including those under The Family Made Mom
Provide customer support and respond to inquiries
Send updates, service-related notifications, or promotional content
Analyze user interactions and improve our offerings
Comply with applicable laws and regulations

Data Storage and Security

Our digital services are hosted on Wix.com, which provides secure data storage and infrastructure. Wix stores your information in databases protected by encryption, firewalls, and secure servers.

Any direct payment gateways offered by Wix and used by NBE Coaching & Consulting Co. comply with PCI-DSS standards—the security standard for handling credit card information—managed by the PCI Security Standards Council (including Visa, MasterCard, American Express, and Discover).

Communication

We may contact you for reasons including:

Account or order updates
Resolving technical or payment issues
Collecting feedback or conducting surveys
Sharing new offerings, including programs under The Family Made Mom
Fulfilling any legal or contractual obligations

We may reach you by email, phone, SMS, or postal mail.

Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Request the deletion of your data
Withdraw your consent for communication or processing

To make any of these requests, contact us at: thefamilymademom@gmail.com

You may also email us if you no longer wish to receive communication or want your data removed.

Policy Updates

We reserve the right to change this Privacy Policy at any time. Updates will take effect immediately upon posting to our site. If we make significant changes, we will notify you here so you remain informed about our data practices.

For questions, concerns, or to make a privacy-related request, please contact:
📧 thefamilymademom@gmail.com
📍 NBE Coaching & Consulting Co. | Operating The Family Made Mom

updated 6/2025